Help Center
English
Dansk
Norsk – Norge
Svenska
Go to refapp.com
Dansk
Norsk – Norge
Svenska
Use Refapp
Get started
Get started
My Refapp
Integrations
Ashby
Bullhorn
Greenhouse
JobAdder
Jobylon
Lever
ReachMee
Recruitee
SmartRecruiters
TalentAdore
Talent Recruiter
Teamtailor
We Select Talent Software
Workable
Workbuster
Use Refapp
Reference questions
Candidate and referee communication
Reference check calls
Customise Refapp
Only for administrators - SSO
Only for administrators
Refapp FAQ
Privacy policy
Reference questions
Miscellaneous
Contact
Videos
Newsletter
2024
Archive
Operational updates
Back to home
Help Center
Use Refapp
Get started
Get started
My Refapp
Integrations
Ashby
Bullhorn
Greenhouse
JobAdder
Jobylon
Lever
ReachMee
Recruitee
SmartRecruiters
TalentAdore
Talent Recruiter
Teamtailor
We Select Talent Software
Workable
Workbuster
Use Refapp
Reference questions
Candidate and referee communication
Reference check calls
Customise Refapp
Only for administrators - SSO
Only for administrators
Refapp FAQ
Privacy policy
Reference questions
Miscellaneous
Contact
Videos
Newsletter
2024
Archive
Operational updates
Use Refapp
Help with using Refapp
How can I use Refapp to do a consultant evaluation?
How can I share the reference report with multiple people at the same time?
How do I add candidates and referees to a project in Refapp?
How do I add colleagues to a project in Refapp?
How do I edit properties of candidates/referees in Refapp?
What is Public Projects and how can I use this feature?
How do I share a preview of a questionnaire/form with someone who is not a Refapp user?
How do I fill out the questionnaire on behalf of the referee?
How do I import several candidates at a time using an external file?
How do I read and share the reference report?
How do I search for users in the user list?
How do I import candidates to Refapp?
Reference questions
How do I create a question where the referee can pick multiple answers?
How do I edit the questions in a project?
How do I add follow-up questions to a multiple-choice question in a form?
Can I use several different forms within the same project?
How do I use Refapp’s feature to collect information about the relationship between candidate and referee?
How can I use the Lead Gen question type to gather leads from referees?
How do I mark forms as company favourites in Refapp?
How do I update a Insights form?
How do I create templates focusing on Competency-Based Referencing in Refapp?
How can I duplicate a question when creating a question form?
See more
Candidate and referee communication
How can I prolong the days for the candidate to submit their referees?
Can I set a minimum acceptable number of referees from the candidate?
How do I request additional referees from the candidate?
How do Refapp's automatic reminders work?
How do I send a reference check invite via email to the referee?
How do I send reminders to referees?
How do I send a reference check invite by SMS to the referee?
How do I request the candidate to submit referee's contact details?
How do I send a reminder to the candidate to submit referees?
How do I send out multiple referee requests?
How do I extend the time the candidate has to submit referees?
How do I change the number of references requested after sending out a reference request?
Can I pause reminders for one specific referee?
How Can I Use Cross-Checking on My Refapp Reference Reports?
How to Add Additional Information for Candidates and Referees in a Project
How do I send a verification request to a referee?
See more
Reference check calls
Can I access my calendar with booked and proposed times for reference calls inside Refapp?
Can I cancel or reschedule a booked reference call?
How does it work when a referee wants to be called instead of answering digitally?
How do I schedule a phone call and carry out a reference check by phone through Refapp?
How can I get notifications prior to a booked reference call?
What is a Refapp Phone Call Handler?
Phone call handler - what do I need to do when a referee wants to book a phone call?
How to create a project and schedule a reference call?
See more