Customise Refapp
How to tailor Refapp to suit your organization's needs.
- How do I compare reports side-by-side?
- How do I edit the labels in a scale question?
- How do I make a question mandatory in a questionnaire?
- How Do I Set the System Language before login?
- How do we set up, copy and use Project Templates?
- How do I create new question forms?
- Can I copy the link to the questionnaire and write my own email to a referee?
- How do I change the order of my reference projects in the project list view?
- How do I use subaccounts in Refapp?
- How do I archive and sort the candidates in a project?
- How can I tag the questions inside the questionnaire builder?
Only for administrators
- How do I change company settings?
- How can I structure question templates and project templates between different recruitment teams?
- How can I promote my organisation via the thank you page to referees?
- How do I turn off communications on public holidays?
- How can we incorporate several brands to our Refapp account using Subaccounts?
- How do I add our own Data Policy text to the communication sent out?
- Want to see unanswered questions in your referee reports?
- How do I customize which time periods communications are sent to candidates and referees?
- How do we use the feature that automatically suspends inactive users in Refapp?
- How do I edit the interval of automatic reminders to referees?
- How can we guide candidates through the reference selection process?
- How do we add default telephone number prefixes for our respective subaccounts in Refapp?
- How do I add Additional Text to the invitation emails?
- How can I sort the users in Refapp using the Cost Centre function?
- How do I update the company's security contact inside Refapp?
- How do I work with Project Templates?
- How do I edit the timeslots the referee can choose for booking a reference call?
- How do I connect question forms to different subaccounts?
- How can I edit an existing form?
Only for administrators - SSO
- How do I configure Refapp for Single Sign-on?
- How do I add a new user to Refapp when using SSO as a sign in method?
- Signing and encryption SAML SSO Entra ID
- Configuring Entra/Azure AD for Refapp SSO
- Configuring Microsoft Active Directory Federation Services for Refapp SSO
- Advanced settings and configuration for other providers