Have you sent a reference request in Refapp and need to change the number of references you requested? No problem! This guide shows you how to do it quickly, whether the candidate has provided any references or not.
This guide demonstrates how to change the number of references requested after sending out a reference request via Refapp, whether you sent it from your recruitment system or via Refapp standalone.
To retract a reference request when the candidate has not provided any references.
- Navigate to the project in Refapp and then click on the candidate.
- Click on "Manage reference request" and then on "Retract reference request."
- Click on "Send reference request."
- Enter the new number of references and the days the candidate has to respond.
- Click on "Send."
If the candidate has provided the references they had and wants to avoid reminders for the requested number of references.
- Navigate to the project in Refapp and then click on the candidate.
- Click on "Manage reference request" and then on "Retract reference request."
- The empty reference boxes will disappear while the provided references remain unchanged.