Refapp sends invitation emails whenever a new user is granted access. Invitations can be triggered by a user with Extended permission or Administrative permission in Refapp, or automatically via integration with your recruitment system.
Note: Invitation emails expire after a set period. If a user's invitation has expired, an Administrator or a user with Extended permission can resend it from the user management section in Refapp.
Below is an example of what the invitation emails look like. The orange fields are adjusted based on information from your organization.
To add custom text to your invitation emails, go to Company Settings > Security tab in Refapp. Note that Administrator permission is required to modify Company Settings. If you don't have this permission, contact Refapp support for assistance.
Under the heading “Custom text in user invitation emails” you can add the text you’d like to include in the invitation emails.
Example of information to add in the invitation email:
“To help you get started with Refapp, follow the guidelines in the Refapp Help Center and learn how to create a new project.
Access the guides here: https://support.refapp.com/knowledge/get-started#main-content