How do I customize which time periods communications are sent to candidates and referees?

In Refapp, it is possible to adjust the times at which e-mail and text messages are to be sent to candidates and referees. The setting applies to both automatic and manual mailings.

As an administrator in Refapp, click on your profile picture at the top right of Refapp. Select Company Settings. Select the tab Communication and go to the section: Time periods for sending out email and SMS messages to candidates and referees.

Set the time span when you want emails and text messages to be sent to candidates and referees. This applies to both automatic mailings and manual ones and for all Refapp users within the company. Mailings made during a so-called “Quiet Period” in Refapp are queued and sent out according to the schedule you have set for the next day.

Don't forget to press Save.