Has one of your colleagues left the company? Or maybe they just shouldn’t have access to Refapp anymore? If that happens an administrator, or subaccount administrator can either suspend or delete a user.
To delete a user go to the main menu and choose “Users”.
Here, you will see a list of all users with access to Refapp. Find the user you want to delete and click on the bin-icon next to the user and then confirm deletion.
What happens when a user is deleted?
If you delete a user, all personal information connected to that user will be deleted, but the projects and reference checks that the user has conducted will still be available in Refapp.
Below you can see an example of how a project created by a deleted user will look like.
