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Use the Refapp help center in Claude

Add Refapp Help to Claude and get answers about Refapp straight from our help center

Refapp Help connects Claude to Refapp's help center. Ask how something in Refapp works, and Claude answers from our articles and links to the one it used. For example: "How do I pause reminders to a referee?" or "What does the status Review needed mean?"

Refapp Help only reads help center articles and Refapp's status descriptions. It can't see your Refapp account, projects or candidates, and you don't need to sign in.

Add Refapp Help in claude.ai

  1. Go to Settings → Connectors.
  2. Click Add custom connector.
  3. Name it Refapp Help and paste https://help-mcp.refapp.com/mcp
  4. Leave the sign-in fields empty and click Add.

If your company has Claude Team or Enterprise, an organization owner adds Refapp Help once for everyone. Each user then turns it on under Connectors.

Add Refapp Help in Claude Code

claude mcp add --transport http refapp-help https://help-mcp.refapp.com/mcp

What Claude can do with Refapp Help

  • Search the help center in English, Swedish, Norwegian and Danish
  • Read a full article and summarize it
  • Explain what a candidate, project or background check status means

What happens to your questions

Your questions go to Refapp's server, which searches our help center. The help center is hosted by HubSpot, so the search words are passed on to HubSpot's site search. Neither Refapp nor the connector stores your questions. Read more in our privacy policy.

Using ChatGPT or Microsoft Copilot? See Use the Refapp help center in ChatGPT and Use the Refapp help center in Microsoft Copilot.