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How long are the reference checks saved in Refapp?

The retention time in Refapp refers to how long personal data is stored in the system before it is deleted. This differs between customers depending on their own routines and preferences, but the standard setting is 24 months.

This means that information collected during the reference checking process, such as the answers from referees and details about the candidates, is saved in Refapp for a set time after the reference check has been completed. After this period, the data is automatically deleted from the system.

Each company using Refapp specifies its own retention time, and this information is included in their privacy policy. Both candidates and referees can see the applicable retention time in the privacy policy that is linked in the reference check process, so everyone knows how long their data will be stored. They can always contact the company to delete the data before the set retion time.

If your company get a request to delete any information or you have any more specific questions about your company's retetion time, contact support@refapp.com for assistance!