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How do I manually add referees in Refapp?

If you already have the contact details for the candidate’s referees, you can add them to Refapp manually and then send out the reference check.

Here’s how:

1. Add the candidate to the project
You only need to enter the candidate’s first and last name.
If you also enter an email address and/or phone number, make sure to either:

  • select “Add without automation”, or
  • check that automation is turned off in the project settings

The view looks slightly different depending on whether candidate automation is ON or OFF.

Automation ON

Skärmavbild 2026-10-28 kl. 15.03.28

Automation OFF

Skärmavbild 2026-10-28 kl. 15.10.16

2. Add referees
Click the candidate and select “Add referee”. Fill in the referee’s details.

Skärmavbild 2026-10-28 kl. 15.14.56

3. Send the request
If you click “Add” while automation is turned on, an email and/or text message is sent to the referee automatically.