Refapp is being updated to collect demographic data at the candidate level to ensure continued high data quality and create better opportunities for analysis. The update introduces three new, completely voluntary fields for the candidate to fill in before they enter their references.
Which fields are being added?
Before a candidate submits the reference data, they will be asked three entirely optional questions:
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Age
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Gender
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Highest completed level of education
FAQ
Is it mandatory for the candidate to answer?
No. All fields are optional. The candidate can choose to skip the questions and proceed directly with the process without it affecting the reference check in any way.
Will the recruiter see the answers?
No. These answers are hidden from the individual recruiter. The data is not shown at the candidate level or in the final PDF report.
How is the data used?
The information is used exclusively at an aggregated level. This means we analyze large datasets to draw conclusions about trends, for example, how reference checking as a method performs across different age groups, genders, or education levels.
Demographic information is not used to make decisions about specific individuals and does not affect individual results. All analysis is conducted with respect for privacy and in accordance with current data protection legislation.
Why is this beneficial for you as a customer?
In the long term, this enables your organization to access anonymized demographic statistics regarding your final candidates. This provides valuable insights for your Diversity, Equity, and Inclusion (DEI) efforts and helps you better understand your candidate base.
For Administrators
You do not need to adjust any settings to activate this. The update will occur automatically for all users on February 19, with a pilot launch starting on January 22.