Why should I use Refapp's new standard forms?
Refapp's new standard forms are designed to make reference checking more structured, consistent, and useful as part of your recruitment process.
They are research-based and include standardized questions covering areas such as performance, work-related behaviours, and collaboration. The results can also be compared with benchmark data, giving you additional context when interpreting reference feedback.
What are the benefits of using the new standard forms?
📊 Get more structured results
The new standard forms use a standardized structure with questions designed to capture relevant work-related characteristics and behaviours.
This makes it easier to collect and compare information from multiple references in a consistent way.
🔎 Get better decision support
Reference checking becomes more than a collection of free-text answers. The structured questions provide a clearer picture of the candidate's strengths, work-related behaviours, and other relevant characteristics.
The results are then presented in an easy-to-understand reference report.
📈 Put results into context
Benchmark data allows you to see how a candidate's results compare with a larger reference group.
This makes it easier to put the results into context and understand whether a result is relatively high, low, or close to the benchmark.
Benchmark data is intended to support the interpretation of results, not to make the decision for you.
🧩 Get insights into relevant work-related behaviours
The new standard forms also include questions about Counterproductive Work Behaviours (CWB).
These questions cover behaviours that may, for example, go against an organisation's norms or negatively affect productivity, collaboration, the work environment, or the organisation's reputation.
They can help provide a broader picture of a candidate's work-related behaviours and complement the information you receive about their performance and strengths.
⏱️ Keep reference checking simple for references
The standard forms are designed to provide a structured but straightforward experience for the person providing the reference.
At the same time, you get more consistent responses that can be used as part of your overall decision-making process.
Essential or Comprehensive – which should I choose?
Refapp's new standard forms are available in two versions:
Essential
A shorter form for situations where you want to keep the reference check focused and efficient.
Comprehensive
A more extensive form for situations where you want to gain a broader understanding of the candidate's performance, characteristics, and work-related behaviours.
Both forms are based on the same research-based approach, but differ in scope.
Do I need to stop using my existing forms?
No. Your existing forms will remain available and can continue to be used.
The new standard forms are an additional option for organisations that want to use a more standardized and research-based approach, with access to benchmark data and additional insights.
You can decide when and how you want to start using them.
In summary
With Refapp's new standard forms, you get:
- A more structured reference checking process
- Research-based questions
- Benchmark data to put results into context
- Insights into relevant work-related behaviours
- The option to include questions about Counterproductive Work Behaviours
- A clearer and more useful decision-making tool
Ready to get started?
👉 Learn how to enable Refapp's new standard forms for your organisation